Yann Laporte | IT Professional

About Me

Over 9 years of experience in IT.
Worked 3 years in France, 3 years in the UK, and a few months in Japan as a private teacher.
Broad exposure to various technologies, software, and hardware ecosystems.
Highly adaptable professional who learns new systems quickly.
Microsoft Azure AZ-900 and AZ-104 certified.
Fluent in both French and English, with basic conversational and reading skills in Japanese and Chinese.

Professional Summary

Accomplished IT professional with over nine years of experience in system administration and technical support, with a strong background in Managed Service Provider (MSP) environments. Microsoft Azure certified (AZ-900, AZ-104) with expertise in service desk operations, automation scripting, and delivering high-level technical solutions in multilingual environments. Proven track record in streamlining workflows through PowerShell and managing complex infrastructures involving Windows/Linux servers and virtualisation.

Technical Core

Cloud & Virtualisation Microsoft Azure (AZ-900, AZ-104), VMware vSphere, Hyper-V, Citrix Studio

System Administration Windows Server (2003–2016), Active Directory (GPOs, NTFS rights), Linux (Debian, Ubuntu), Microsoft Exchange, O365, Bluemind, Zimbra

Automation & Scripting PowerShell (Intermediate), VBScript, Shell scripting (Windows/macOS/Linux), GitHub Actions (CI/CD), Batch

Security & Networking Okta MFA, BitLocker, Zscaler, Cisco AnyConnect VPN, DNS, DHCP, Firewall administration, TCP/IP

Service Management ServiceNow, Zendesk, Salesforce, GLPI, OCS Inventory, PhraseApp

Backup & Deployment Veeam Backup & Replication, Veeam ONE, FOG Project, Cacti, Centreon

Experience

Automation & Scripting

Built a comprehensive PowerShell suite that automated customer onboarding, covering the automated creation of OUs, user accounts, GPOs, and shared folders.
Developed targeted PowerShell functions to automate Active Directory account administration, including automated queries for user attributes, group memberships, and folder permissions.
Collaborated as part of a dedicated automation team to develop PowerShell scripts focused on extracting account attributes and verifying access rights.
Authored Bash and PowerShell scripts to completely automate the uninstallation, cleanup, and clean reinstallation of core system software.

Systems Administration & Infrastructure

Administered enterprise Windows Server environments (2003–2016), proactively resolving issues regarding NTFS rights, print services, and disk space allocations.
Managed VMware vSphere infrastructure configurations, handling virtual machine creation, resource allocation adjustments, and system log monitoring.
Oversaw data protection workflows, executing Veeam backup restorations for individual files, specific user mailboxes, and full servers.
Spearheaded the installation and configuration of a Debian server integrated with OCS Inventory and GLPI to achieve comprehensive corporate machine data management.
Developed and managed an SQL database optimised for efficient hardware and infrastructure data storage and retrieval.

Identity, Security & Access Management

Handled endpoint security configurations, managing client encryption via BitLocker alongside diagnosing complex user connectivity bugs.
Validated the removal of legacy infrastructure drive mappings via Netlogon scripts, designing remote testing mechanisms across diverse OUs using VBScript and evaluating execution logs.
Provided comprehensive identity lifecycle support, managing user accounts, access groups, and security permissions across Azure, Active Directory, Okta, and Exchange ecosystems.

Service Management & Technical Localisation

Delivered high-level technical support, managing system incidents and access requests through platforms like ServiceNow and Zendesk.
Created custom templates within ticketing systems to optimise engineering workflows and increase recurring issue process efficiency.
Authored, updated, and translated internal technical documentation and Knowledge Base (KB) articles from English to French to support multilingual engineering teams.
Performed meticulous technical website localisation and software proofreading using PhraseApp to guarantee brand alignment and linguistic precision.
Led the deployment of operating system image environments, configuration procedures, and automated workstation rollouts using the FOG Project on Debian.

Education and Certifications

Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft Certified: Azure Fundamentals (AZ-900)
Microsoft Applied Skills: Deploy and administer Linux virtual machines on Microsoft Azure
HSK 1: Chinese Proficiency Test
BTS Services Informatiques aux Organisations (Postgraduate IT Services) | Lycée Bahuet, France
Focused on IT infrastructure, software development, and systems administration
BAC PRO Systèmes Électroniques Numériques (Electronics & IT) | Lycée Saint-Joseph, France
Covered core electronics and information technology foundations

Languages

French: Native / Bilingual
English: Professional Proficiency
Mandarin & Japanese: Basic conversational and reading skills

Personal Projects

Home Lab Infrastructure: Configured and maintained a dedicated home lab environment featuring a custom Network Attached Storage (NAS) framework. Designed, deployed, and managed a self-made backup architecture to ensure continuous data redundancy, integrity, and hands-on validation of enterprise backup methods locally.